Exactly What to Say: The Magic Words for Influence and Impact Book
The skill to know precisely what to say, when to say it, and how to make it count can frequently be the difference between a customer choosing you versus someone like you. Phil M. Jones has taught the lost art of spoken communication to more than two million people in more than fifty nations and five continents. He provides the strategies you need to get more of what you desire in Exactly What to Say. Best-selling novelist and recipient of numerous honours One of the top sales trainers in the world, Phil M. Jones, is well-known.
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